Online Job Application Process
You can get the chance to work at British Airways by applying online. Below, you can find the detailed information about the hiring process of British Airways which offers entry-level and managerial positions.
Our Brand and Values
British Airways is one of the world’s leading global premium airlines and the largest international carrier in the UK serving almost 40 million customers a year, travelling to over 170 destinations in more than 70 different countries worldwide. Here are some interesting facts and figures about us.
Instantly recognisable, our brand has won countless accolades over the years and has been voted No. 1 Consumer Superbrand in 2014, 2015 and 2016.
Click here to watch some of our videos.
Our brand values
At the core of our brand lies ‘To Fly. To Serve.’, our longstanding motto represented in our Coat of Arms and our promise to our customers.
These words describe the passion and expertise that we set out to demonstrate every day, delivering a unique combination of unrivalled flying know-how along with a personalised and thoughtful service experience that exudes British style and sophistication.
Rewards & Benefits
Our vision is to be the most admired airline. We will accomplish this through achieving our business plan goals, embedding our Service Hallmarks and delivering on our promise – To Fly. To Serve.
To deliver consistently great customer service we need colleagues to be involved and engaged during their journey with BA.
Colleagues at BA take pride in working for our airline and that is why we want them to feel rewarded and valued as well as having the opportunity to develop. We recognise that working for BA is not just about pay, but also the benefits and opportunities available as part of the Total Reward package.
There are a range of great benefits available to colleagues, ranging from competitive pensions to discounted shopping, and the opportunity to travel the world on the BA network and with our partner airlines as part of Staff Travel.
Here are some of the benefits that we offer our colleagues.
BA offers a market competitive salary with an opportunity to share in the company’s success through a bonus scheme. We also offer the opportunity to join a pension scheme with life assurance and income protection.
In this area you will find more information about the opportunities that come with staff travel, as well as the company’s commitment to wellbeing and flexible working.
Colleagues can take advantage of savings through our childcare voucher scheme. They can also benefit from discounts at various hotel and retail outlets.
Developing our colleagues in British Airways is important in our aim to become a world class learning organisation.
Learning & Development
Focusing on Learning
The importance of learning within British Airways is demonstrated through one of the components of its business aims – to ensure the personal development of employees, so that continued business success can be achieved.
To support BA’s vision of becoming ‘The most admired airline by customers, colleagues and shareholders’, we aim to become the most admired learning and resourcing function within the airline industry. This is about delivering a world class learning organisation enabling our colleagues to fulfil their potential to support the delivery of business success going forward.
Developing our People
We are committed to achieving a High Performance Leadership culture that engages colleagues at all levels and promotes world-class levels of productivity and service across our business. Our focus is on ensuring that we develop the critical talent we need to run our airline operation effectively, efficiently and in a way that delights our customers.
British Airways runs many development programmes for its employees. We use a blended learning approach that is embedded across the business, using a combination of classroom-based workshops and a substantial online learning portfolio holding video based scenarios, exercises and further tools to support learning. You will also receive guidance and coaching from your line manager and colleagues. Whatever your career choice within BA, there are learning products available to help you achieve your professional aims and aspirations.
Identifying New Talent
The programmes offer a broad range of experiences across the airline or within one more specialist function, but all with a strong customer focus and the objective of developing and nurturing talent for the future. Our graduates undertake real roles and responsibilities from the very beginning, bringing new ideas and approaches whilst learning key skills, capabilities and experience from the colleagues around them. The programmes offer additional development through leadership and personal development, professional qualifications and opportunities to go ‘beyond the day job’. We also encourage them to be involved with various community initiatives, such as charity fundraising and supporting local projects.
Our apprenticeship programmes play a key role in allowing us to bring new, emerging talent into our organisation. We currently have over 300 apprentices undertaking schemes in Engineering, Heathrow Operations, Cargo, IT, Head Office and Project Management for the first time. On all our schemes, the apprentices will complete a structured programme, designed with their development in mind, which gives them the opportunity to undertake ‘real’, relevant work while undertaking nationally recognised qualifications. They also have the opportunity to become involved in other activities, such as ‘community days’. The aim of our apprenticeship schemes is to ensure our apprentices develop the skills, and gain the experience, necessary to successfully continue their careers.
In our flying history, air travel has changed beyond all recognition. Each decade has seen new developments and challenges, which have shaped the path for the future.
During our 95-year history, air travel has changed beyond all recognition. Each decade has seen new developments and challenges, which have shaped the path for the future.
From the glamour of Imperial Airways’ flying boats in the late 1930s, the post-war achievements of BEA and BOAC through to the 27 glorious years of supersonic commercial flying with Concorde, we have always been at the forefront of innovation in aviation. Our pioneering spirit has led to numerous industry and world firsts – the first commercial scheduled service, the first commercial jet and supersonic services, the first fully flat business class beds, and in 2013, the first commercial airline in Europe to operate both the Airbus A380 and Boeing 787 Dreamliner.
Our airline’s reputation is built on our heritage of excellence in all areas of flying and, in an increasingly competitive market, we continue to strive to put the customer at the heart of our business.
Enriching livelihoods and communities
British Airways community investment focuses on four specific areas enabling us to set the standard for responsible aviation and deliver our commitment to the communities we serve.
- Flying Start our partnership with Comic Relief
- Work Experience and employability
We have raised over £16 million for Comic Relief since our partnership began in 2010 and funds go to supporting both in the UK and overseas.
Our accredited Gold Standard work experience programme offers placements to students in our local communities.
British Airways Application Form/PDF
You can check whether there is printable application form available for British Airways and you can download it if there is one. You can either submit the application form in person or you can send it via email.
How to Apply for British Airways Jobs;