Online Job Application Process
You can get the chance to work at Capita by applying online. Below, you can find the detailed information about the hiring process of Capita which offers entry-level and managerial positions.
Discover a career with value
Through bespoke, quality solutions, we’ve helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.
Over the years, we’ve trained 8,000 emergency services personnel, delivered award-winning customer service for leading consumer brands, run the engine behind a hugely successful UK price comparison website and recruited over 10,000 individuals in to the British Army – and that’s barely scratching the surface. Our dedication to excellence has seen us become the UK’s leading provider of business process management and integrated professional support service solutions.
Our aim is simple: to help our private and public sector clients deliver modern services effectively, through insight, analytics and continuous improvement. We utilise talent, implement best practices support fast and keep our clients at the cutting-edge of technology. And, we get results. Working with us, you’ll have the opportunity to drive change on a range of projects. You won’t just be unlocking value for our clients, you will be unlocking value for your career too. It’s time to discover where you fit in.
Working for us
We combine a people-led approach to business with a desire for efficiency and improvement to make our clients more effective and successful organisations.
We support clients across a range of sectors, including local government, central government, education, transport, health, life and pensions, insurance and other private sector organisations. We support them with expertise applied by the talent across our business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever – and we always need new talent to help us achieve our goals.
We started as two people, now we are 73,000. We were built on entrepreneurial spirit and a keenness to use the latest technology and thinking to transform the way organisations work – and that hasn’t changed since we were formed in 1984.
Bringing together the public and private sector was seen as a radical move – public sector outsourcing barely existed in the UK at the time. But we were confident and it’s this kind of original thinking that has been at the foundation of everything we’ve strived to achieve ever since.
Our culture and values
As the UK’s leading customer, business and professional support services organisation, we’re all about creating better outcomes and making things easier for our clients and for their customers. It’s central to everything we do. To achieve this, we encourage our people to think differently and express themselves freely – empowering them to make the decisions that matter.
Our employees bring with them a wealth of knowledge and expertise. To utilise these effectively, our overall approach is based on a distinct set of values – openness, ingenuity, collaboration and effectiveness, which we believe stand us apart from other large organisations and ultimately hold us together.
Working with clients across a range of sectors, it is essential that we employ a workforce with a broad range of skills and expertise to help us become more efficient, more effective and more impactful.
Openness, collaboration and a willingness to engage with technology and new modes of learning are essential to us getting the most out of our talent – and helping them get the most out of us. We know how to harness your enthusiasm, we know how to develop your skills and we know how to make sure you get the most from us and in doing so, we enable you to unlock value for us and for our clients.
We train our managers to engage and grow the performance of their teams and alongside their support, we also ensure considerable opportunities for training and development are available to our employees. We understand the value of our people and are eager do everything we can to support them in becoming the capable, dynamic workforce that continues to drive us forwards.
Diversity and inclusion
Our success is a direct result of the experience and quality of our employees. So it’s in all of our interests to focus our energies on maximising the potential of each unique individual. We believe this is best achieved by developing our employee’s talents, while recognising their differences.
By treating people fairly, regardless of their age, sex, religion, disability or sexual orientation, we can also improve our market competitiveness, foster innovation, enhance our corporate social responsibility and create an inclusive and positive working environment for all employees.
Corporate social responsibility
Corporate responsibility means different things to different businesses. For us, corporate responsibility means acting responsibly in all that we do and adding value, not only in our commercial activities, but beyond these to support all of our stakeholders, including the communities in which we work. Our partnership with The Prince’s Trust is just one example of our commitment to the communities we serve.
We believe that our responsible behaviours underpin our business, enhance our multiple relationships and further motivate our people. The result is a better and more sustainable business.
Select your area of interest
We believe in the power of people. From apprenticeships to senior executives, we hire talented people and give them the tools they need to create incredible value for both ourselves and our clients
Skills, qualifications and a salary: there’s a lot of rewards to be reaped from an apprenticeship with us. Our apprentices work within experienced teams, receiving the support and training required to shape them in to future specialists in their fields.
Our experienced professionals are motivated, confident individuals, driven by success and a desire to perform. Your experience will be an asset to our business and we’ll give you the autonomy to put it to use. You’ll take satisfaction in ensuring our success for the future.
Our customer management business has more than 14,500 colleagues across 19 contact centres in the UK, India and South Africa, managing customers for a range of big name clients like O2, Volkswagen Group, British Gas, RSPCA and William Hill.
Capita Application Form/PDF
You can check whether there is printable application form available for Capita and you can download it if there is one. You can either submit the application form in person or you can send it via email.
How to Apply for Capita Jobs