Online Job Application Process
If you are thinking of applying for a job at this company, this article will provide you with the detailed information. You can find out about what is required for each position and the extent of the positions available. In order to complete CCA International job application, all you need to do is to read the article and follow the necessary steps.
Each of our staff enjoy a multitasking and fast paced role, from taking calls to managing live chat, social media and moderation. A new generation of roles has emerged within CCA International such as social media analyst, community manager or social media strategist, who animates and engages with customers on Twitter, Facebook, Instagram and more for some of the world’s most exciting brands.
With a strong experience in delivering sales campaigns, CCA International has digitalised its strong lead generation expertise with representatives listening to customers’ voices on digital platforms to identify, attract and generate new leads through advanced monitoring tools.
Apply Online CCA International Jobs
The rest of the article includes the detailed information about CCA International hiring process. You can complete the online application process by followin the steps that are mentioned in the article.
Customer Experience Consultant
- This is a customer service and sales role, working with one of the fastest growing Insurance companies in the UK.
As a Customer Experience Consultant, you will be assisting new and existing customers in setting up and renewing their insurance policies, and answering any questions they have, via telephone.
Working as part of a team, you are measured on the quality of service you provide to the customer, so good customer service skills are essential to be successful in this role.
- You will receive full classroom training and support before you “go live” and begin support our customers, with our company Trainer and Team Managers.
- There is a singular focus on compliance and quality. The most important thing is the customer and their experience with us. This is essential as we are regulated by the FCA (Financial Conduct Authority) and work within the TCF (Treating Customers Fairly) guidelines.
We are on a mission to insure 1 in 10 people by the year 2020 and you will play an important part in helping us to get there!
Position in Organisation
The CEC reports directly into the Team Leader/Manager, who in turn reports into the Account Director.
- Excellent telephone manner essential
- Excellent literacy and numeracy essential
- Competent with a PC/typing
- Excellent Team Player
- Previous inbound and outbound contact centre experience is desirable but not essential
CCA International Job Application Form/PDF
You can find out whether there is printable job application form available for CCA International from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.
How to apply for CCA International jobs;