Colt Technology Services Job Application

Colt Technology Services Job ApplicationColt Technology Services Job Application Process

If you are thinking of applying for a job at this company, this article will provide you with the detailed information. You can find out about what is required for each position and the extent of the positions available. In order to complete Colt Technology Services job application, all you need to do is to read the article and follow the necessary steps.

Colt Group S.A. (Colt Technology Services) is a multinational telecommunications, and data centre services company headquartered in London, United Kingdom and with its registered office in Luxembourg. Colt provides services to city-based large enterprise, small and midsize business and wholesale carriers in 28 countries across Europe.

Apply Online Colt Technology Services Jobs

The rest of the article includes the detailed information about Colt Technology Services hiring process. You can complete the online application process by followin the steps that are mentioned in the article.

Technology Audit Manager

Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America’s largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care.

Role purpose

The Technology Audit Manager is responsible for leading and delivering end to end technology reviews covering IT, infrastructure, security and operational audits across the Group, identifying control gaps and process improvements. This is a hands on position which will provide the successful candidate autonomy, opportunity to add value and gain exposure to senior stakeholders.

 

Key accountabilities

  • Deliver and/or lead technology and operational audit assignments across Colt locations in a timely and efficient manner, participating in all stages of the audit from planning, execution, reporting and follow-up.
  • Manage the delivery of a portfolio of audit assignments to a high quality in accordance with our audit methodology, within budget and agreed timelines.
  • Engage stakeholders to obtain a comprehensive understanding of the business under review, build trust and credibility with stakeholders throughout the audit process.
  • Develop and communicate meaningful value added audit findings and reports that provide clarity on the impact (root cause and risks) and inspire action from management.
  • Track and monitor management action plans to ensure sustainable resolution of control gaps and timely closure.
  • Build business partnerships with key stakeholders to assist them in embedding a robust control framework.
  • Support and contribute to the continuous improvement of the audit function through automation (e.g. implementation of audit tools, data analytics and risk/control monitoring).
  • Provide coaching to junior staff members (e.g. graduates/lead auditors) on audit methodology and practices. Manage and motivate them to deliver high quality work.

Key performance indicators (financial and non-financial)

  • Delivery of audit assignments to the required quality, time and budget.
  • Build effective stakeholder relationship

Relationships and key contacts

  • Exposure to the Chiefs, VPs and Senior Managers across Colt in all territories.
  • External auditors

Role specific requirements

Skills & Experience
  • Background – Experienced internal audit manager or senior internal auditor (minimum 7 years’ experience) who has worked in fast moving environments with immature/developing risk/control frameworks. Candidates with an external audit background will need to demonstrate good experience of controls on risk and assurance assignments. Ability to operate in a flat organisational structure with direct exposure to Executives. Experience in technology services and telecommunications is preferable, but not essential.

  • Technology Experience – Significant experience and strong knowledge across key technology domains methodology and practices, including infrastructure (networks, databases and operating systems), cyber security, ITIL practices, data analytics, applications (ERP and cloud solutions) and emerging technologies. Demonstrates a proven track record in conducting technology reviews, advising and influencing business stakeholders on the design, implementation and effective application of IT controls.

 

  • Commercial Focus – Demonstrates a proven track record of identifying, assessing and evaluating risks and controls, advising business stakeholders through providing insight and innovative commercial solutions, from a risk perspective, while understanding the commercial view.

 

  • Communication and Influencing Skills – Proven track record in building and maintaining effective stakeholder relationships, excellent communication (verbal and written) and interpersonal skills. Able to manage complex internal and external relationships demonstrating influence and a supportive style.

 

  • Problem Solving and Analytical Skills – Ability to quickly understand and critically analyse complex IT processes, identify and assess potential risks and determine whether these risks are appropriately mitigated.

 

Qualifications
  • Educated to degree level or above (bachelors or masters) in Computer Science, Information Management Systems, Cyber Security or other IT related subject.
  • Relevant post qualification in IT, auditing and security (CISA/CISM/CISSP/ITIL/COBIT)
  • International experience is desirable
  • Strong proficiency in Microsoft Excel, PowerPoint, SharePoint and data analytics.
 

Others

  • Travel opportunities to Europe, India and/or Asia.  Candidate should be able to travel up to 20%.

Lead Internal Auditor

Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America’s largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care.

Role purpose

The Lead Auditor is primarily responsible for leading and/or participating in financial and operational audit assignments, evaluating the adequacy of Colt’s overall control environment in both design and application; highlighting inefficiencies in processes and supporting the business in building a sustainable control environment. The Lead Auditor will also be responsible for assisting on ad-hoc special projects and completing audit projects in any of Colt’s locations. This role is a great opportunity to add value and develop expertise across a number of business units.

 

Key accountabilities

  • Deliver and/or lead audit assignments across Colt locations in a timely and efficient manner, participating in all stages of the audit from planning, execution, reporting and follow-up.
  • Engage stakeholders to obtain a comprehensive understanding of the business under review and the implications for audit.
  • Build trust and credibility with stakeholders throughout the audit process.
  • Fully understand and communicate the impact of audit findings (including root causes and risks) to relevant key stakeholders.
  • Make recommendations to the business to improve controls and procedures through providing practical risk management, internal controls and process improvement solutions. Contribute to the delivery of value adding audit reports.
  • Maintain audit documentation in accordance with Colt audit methodology.
  • Providing coaching to junior staff members (e.g. graduates/apprentices) on audit methodology and practices.

Key performance indicators (financial and non-financial)

  • Delivery of audit assignments to the required quality, time and budget.
  • Engagement of auditees throughout the audit lifecycle, when interviewing, performing fieldwork and discussing audit observations.

Relationships and key contacts

  • Exposure to the Chiefs, VPs and Senior Managers across Colt in all territories.

Role specific requirements

Skills & Experience
  • Background – Ideally a qualified/newly qualified auditor (ACA /ACCA/CIMA/IIA or equivalent), with over 3 years’ experience working in an audit related role either as an internal or external auditor. Candidates with an external audit background will need to demonstrate good experience of controls (e.g. SOX and JSox) or on risk and assurance assignments. Strong knowledge of audit techniques for financial, business and operational control and risk management. Ability to operate in a flat organisational structure with direct exposure to senior management and Executives. Experience in telecommunications environment is preferable, but not essential.

 

  • Communication and Influencing Skills – The proficiency to work and communicate at an operational level, with an awareness, instinct and ability to press for detail, understand issues at an appropriate level of depth, and identify root causes. Strong communication skills and competence to influence outcomes.

 

  • Problem Solving Skills – The ability to analyse data and identify trends, think critically and solve problems using  a high degree of intellectual curiosity and good judgement.

 

  • Teamwork – The ability and willingness to develop skills and provide support to the audit team. Work effectively with the team members and the business to build partnerships Ability to work self sufficiently
Qualifications
  • Educated to degree level or above (bachelors or masters) in Accounting, Finance or a business related field.
  • Relevant qualification in accounting (ACA/ACCA/CIMA).
  • Demonstrated proficiency in Microsoft Office; Excel, PowerPoint and Outlook

Network Engineer

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Role Purpose:

Supports the Technical Services and Support function under the guidance of Manager, Service Desk.

Key Accountabilities:

  • Proactively monitor, troubleshoot, diagnose and resolve faults across a pan European MPLS Infrastructure and a range of IP services according to product SLAs, up to 3rd Level Support.
  • Knowledge or experience with interfacing into Optical and Ethernet-based Networks would be advantageous
  • Have full knowledge of customers bespoke networks and services
  • Providing a professional interface to customers, acting as a Single Point of Contact for all their issues
  • Build and maintain working relationships with key interconnect partners and vendors
  • Manage and coordinate tasks assigned to other teams, such as Field Maintenance or Technical Assistance Centre
  • Maintain a clear and accurate record of events throughout a fault duration utilising Colt’s Remedy based Fault Management System and provide regular updates as and when required
  • Resolve or escalate faults as appropriate, according to product SLAs
  • Identify, Plan and Implement solutions for re-occurring Problems on IP and Ethernet Networks.
  • Technical report generation for customer RFO/RCA requests
  • Technically manage software upgrades in co-ordination with vendor and Colt teams involved

What you will need to succeed:

Must have:

Direct experience in Layer 3 Services and Technologies, including, but not limited to the following:

  • Excellent understanding of IP Fundamentals and various Protocols, including OSPF, ISIS, EIGRP, RIP and BGP
  • Working experience with implementing, diagnosing and troubleshooting IP Access, MPLS and VPN solutions across a pan European network
  • Understanding the provisioning and maintaining of IP, Ethernet and Optical services across Backbone Networks
  • Excellent knowledge of LAN (Ethernet) based products
  • Experience of UNIX based applications and troubleshooting tools such as Telnet, FTP, TFTP, Traceroute and preferably some scripting (Perl, Expect, shell).
  • Experience of one or more of the following Network Management and Support systems: Netcool, SMARTS, CiscoWorks, InfoVista, TACACS, Vendor Specific Element Managers.
  • Previous experience within a Telco / IT Helpdesk environment would be ideal
  • Experience in working with global providers, NOC and Field operators for technical issues
  • Able to demonstrate a high level of capability from a second level perspective in the Transmission product group.
  • Experience of working within a team environment, with full responsibility for fault resolution. Including taking ownership, coordinating with internal and external teams and managing through to a satisfactory conclusion.
  • Excellent phone and communication (written and oral) skills
  • Customer and service oriented
  • Committed to providing quality service & results, ready to make a positive difference
  • Proactive and stress resistant
  • Ability to quickly learn technical information
  • Ability to take decisions quickly and efficiently
  • Team Spirit
  • German (fluent)
  • English (communicative level)

Good to have:

  • Exposure to Juniper equipment and technologies
  • Formal IT qualification: CCNA, etc.
  • Good understanding and proven troubleshooting experience in some of the following: SDH, PDH, MSP, PCM, Ethernet, WDM, DWDM, TDM, ADM, DCS, DXC
  • Experience with ITIL

Sales Support Representative

  • Selling the full Voice & Network product portfolio and achieving sales quotas;
  • Creation of sales leads, initiation of prospect calls, and managing or contacting existing and potential customers;
  • Provides an efficient support service to customers and colleagues within Sales or Marketing;
  • Workload of largely administrative nature with no face-to-face contact with customers.

Accountabilities:

  • Make outbound follow-up calls to existing customers via telephone and e-mail, cross-sell and up-sell;
  • Cold-call customers /prospects that are generated by sales campaigns;
  • Identify decision makers within targeted leads to begin sales process;
  • Collaborate with Sales Manager to determine necessary sales approaches;
  • Create and deliver qualified opportunities;
  • Maintain and expand the company’s database of prospects;
  • Handle inbound, prospect calls and convert them into sales;
  • Attend periodic sales trainings;
  • Sells standard Colt products through to a portfolio of customers in order to meet or exceed personal revenue targets;
  • Builds, develops and maintains relationships with existing or potential customers, typically focusing on non complex sales of services or solutions;
  • Projects a positive image of Colt to all customers;
  • Enter new customer data and update changes to existing accounts in C4C (CRM);
  • Investigate and troubleshoot customer service issues;
  • Fraud disputes: communicate to suppliers disputes for fraud traffic and follow up with relevant teams;
  • New interconnects: order entry and follow up with all involved department. Documentation of all the process and improvement;
  • Ceases: order entry and follow up with all involved department. Documentation of all the process and improvement;
  • Capacity increases: order entry and follow up with all involved department. Documentation of all the process and improvement;
  • Target Rates: do customised targets for the traders;
  • Send monthly pricing via Accuprice to all carriers;
  • Run daily reports for Traders to effectively increase the sales time.

Colt Technology Services Job Application Form/PDF

You can find out whether there is printable job application form available for Colt Technology Services from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.

How to apply for Colt Technology Services jobs;

https://careers.colt.net

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