Concentrix Job Application Process
If you are thinking of applying for a job at this company, this article will provide you with the detailed information. You can find out about what is required for each position and the extent of the positions available. In order to complete Concentrix job application, all you need to do is to read the article and follow the necessary steps.
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation, is a leading business services company. We focus on customer engagement and improving business outcomes for over 450 global clients across multiple continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers.
Apply Online Concentrix Jobs
The rest of the article includes the detailed information about Concentrix hiring process. You can complete the online application process by followin the steps that are mentioned in the article.
- Development and advancement opportunities from front line to professional service roles
- A dynamic work environment that encourages and rewards innovation and creativity
- Modern, award winning facilities
- Competitive benefits
- Competitive performance-related pay
- Medical insurance and retirement plans
- Individual and team rewards, like the immensely-popular President’s Club event, Circle of Excellence recognition and
- Unsung Heroes honors to name a few
Finnish Customer Care Advisor Multinational Confectionery
Concentrix is partnering with a world leader in the snack industry offering opportunities to work for the world’s favourite brands in approximately 165 countries around the world. Our client is the world’s pre-eminent maker of snacks, with leading market shares in every category in which they compete and holds the No. 1 position globally in Biscuits, Chocolate and Candy.
The position is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels. This involves troubleshooting, researching solutions, and providing resolutions to Level 1 consumer problems. The Agent ensures proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures. The Agent is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals daily. The agent will work an assigned shift, which may have varying start times.
- · Fluency in written and spoken in Swedish and English
- · Exceptional Customer service skills required
- · Experience in consumer relations and food/beverage support (a plus)
- · Proficient working in a client technology provided environment with multiple applications and navigation between applications to research information
- · Intermediate knowledge of PC and software applications including Microsoft Excel, Word and Outlook
- · Customer service orientation/skills and Call Centre experience Preferred
- · Excellent oral and written communication skills/Professional Phone Manner
- · Ability to communicate actions being taken for resolution based on process direction
- · Schedule Flexibility
- · Aptitude to listen to caller’s description of problem; interpret, summarize and document
- · Strong interpersonal skills, ability to establish and maintain effective working relationships
- · Ability to handle stressful situations and bond professionally with frustrated customers
- · Ability to type 35+ WPM
Bilingual Customer Service and Sales Representative
We are currently looking for bold and tenacious Bilingual Inbound Customer Sales and Service Agent. The Bilingual Inbound Customer Sales and Service Agent is the first point of contact for selling products and services to our customers. This person will proudly represent the client brand; will have a strong sales focus; will maintain a high level of customer satisfaction by delivering an excellent customer experience.
Customer Service and Sales Representative
We are currently looking for bold and tenacious Inbound Customer Sales and Service Agent. The Inbound Customer Sales and Service Agent is the first point of contact for selling products and services to our customers. This person will proudly represent the client brand; will have a strong sales focus; will maintain a high level of customer satisfaction by delivering an excellent customer experience
The Inbound Customer Sales and Service Agent will assist customers by providing high quality customer service using knowledge of products, systems and procedures, to consistently exceed the customer’s expectations.
Customer Service Representative
Reporting to a Team Leader or Team Manager, the Customer Service Representative “CSR” responds to inbound calls, email and white mail communications received from dealerships, regions, clients and other external contacts regarding claims review and processing.
Working with the Sr. Customer Service Representative, this position is responsible for successfully resolving case escalations, client requests, and report deliver, managing multiple deliverables at one time. Proactively, the CSR works closely with other internal departments to ensure program success.
Customer Service Technical Advisor
Minimum 1-year customer service expertise or proven technical ability
Experience supporting customers via phone, e-mail, chat
Passion for customer service and ownership of the customer experience including comprehensive issue resolution
Able to effectively tailor communication and style to differing audiences
Able to self-manage and work independently in a fast-paced, constantly changing environment
Thrives on a team where expertise is shared, and feedback is welcomed
Effective time management including ability to multi-task, organize and prioritize
Able to research and grasp technical information across multiple tools while talking with customers
Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges
Available to attend 6 weeks of training on a schedule that may include weekends
Flexible to work between the hours of 9am-9pm 7 days a week, 364 days of the year. Including weekends and holidays, with the possibility to flex up or down hours depending upon business needs
Successful completion of a pre-employment assessment and background check
Successful completion of initial training
Ability to meet minimum typing speed of 25 WPM while talking with customers
Excellent verbal and written communication skills
Technical Support Agent
Concentrix Job Application Form/PDF
You can find out whether there is printable job application form available for Concentrix from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.
How to apply for Concentrix jobs;