Convergys Job Application Process
If you are thinking of applying for a job at this company, this article will provide you with the detailed information. You can find out about what is required for each position and the extent of the positions available. In order to complete Convergys job application, all you need to do is to read the article and follow the necessary steps.
Why is it Great to Work at Convergys?
Convergys is known to many as a place where incredible careers begin. Whether your career is just beginning or you’re making a fresh start, we empower our people through continuous opportunities to grow and ability to explore the many career paths Convergys has to offer.
Apply Online Convergys Jobs
The rest of the article includes the detailed information about Convergys hiring process. You can complete the online application process by followin the steps that are mentioned in the article.
WORK AT HOME CAREERS
Bringing the call center to you! Imagine eliminating rush hour traffic from your daily routine. That is exactly what Convergys Work At Home enables you to do.
CUSTOMER SERVICE CAREERS
130,000 Careers and Growing! As a global leader we continue to search for the best talent.
MILITARY FAMILY OPPORTUNITIES
You served our nation with honor. Now it is our turn to honor your commitment as one of our own. Learn more about Convergys as a military friendly employer.
HEALTHCARE AGENT CAREERS
Our healthcare licensing program (HELP) fits your lifestyle and you can take it wherever you go. Find out how you can become a healthcare agent.
Bilingual Customer Service and Sales Representative
We are currently looking for bold and tenacious Bilingual Inbound Customer Sales and Service Agent. The Bilingual Inbound Customer Sales and Service Agent is the first point of contact for selling products and services to our customers. This person will proudly represent the client brand; will have a strong sales focus; will maintain a high level of customer satisfaction by delivering an excellent customer experience.
Customer Service and Sales Representative
We are currently looking for bold and tenacious Inbound Customer Sales and Service Agent. The Inbound Customer Sales and Service Agent is the first point of contact for selling products and services to our customers. This person will proudly represent the client brand; will have a strong sales focus; will maintain a high level of customer satisfaction by delivering an excellent customer experience
The Inbound Customer Sales and Service Agent will assist customers by providing high quality customer service using knowledge of products, systems and procedures, to consistently exceed the customer’s expectations.
Customer Service Representative
Reporting to a Team Leader or Team Manager, the Customer Service Representative “CSR” responds to inbound calls, email and white mail communications received from dealerships, regions, clients and other external contacts regarding claims review and processing.
Working with the Sr. Customer Service Representative, this position is responsible for successfully resolving case escalations, client requests, and report deliver, managing multiple deliverables at one time. Proactively, the CSR works closely with other internal departments to ensure program success.
Customer Service Technical Advisor
Minimum 1-year customer service expertise or proven technical ability
Experience supporting customers via phone, e-mail, chat
Passion for customer service and ownership of the customer experience including comprehensive issue resolution
Able to effectively tailor communication and style to differing audiences
Able to self-manage and work independently in a fast-paced, constantly changing environment
Thrives on a team where expertise is shared, and feedback is welcomed
Effective time management including ability to multi-task, organize and prioritize
Able to research and grasp technical information across multiple tools while talking with customers
Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges
Available to attend 6 weeks of training on a schedule that may include weekends
Flexible to work between the hours of 9am-9pm 7 days a week, 364 days of the year. Including weekends and holidays, with the possibility to flex up or down hours depending upon business needs
Successful completion of a pre-employment assessment and background check
Successful completion of initial training
Ability to meet minimum typing speed of 25 WPM while talking with customers
Excellent verbal and written communication skills
Technical Support Agent
Convergys Job Application Form/PDF
You can find out whether there is printable job application form available for Convergys from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.
How to apply for Convergys jobs;