Online Job Application Process
If you are thinking of applying for a job at this company, this article will provide you with the detailed information. You can find out about what is required for each position and the extent of the positions available. In order to complete Elite Associates job application, all you need to do is to read the article and follow the necessary steps.
With 9 nationwide and international divisions: Retail operations, Senior Appointments & Executive Search, Head Office, International, Marketing & Digital Temporary Fashion, Temporary Beauty, and Training Academy, Elite Associates is a respected leader in the luxury industry for Recruitment, Training and Consultancy.
At the heart of the Elite philosophy lies not only a commitment to supplying the highest calibre of candidates to some of the most selective and prestigious retailers in the world, but also to providing an exceptional client experience. With offices in both London and New York, our consultants have the expertise and resources to provide salary surveys, learning and development opportunities, and integrated staffing solutions for retail, wholesale, and production. Our core values reflect those of our clients and as a result have forged the level of excellence required in order to lead our market.
For job seekers, our consultants provide an exceptional level of candidate care that includes not only matching the right candidate to the right role, but also providing relevant career counselling, interview preparation, and a long-term vision of how a candidate’s career will progress.
Apply Online Elite Associates Jobs
The rest of the article includes the detailed information about Elite Associates hiring process. You can complete the online application process by followin the steps that are mentioned in the article.
Customer Service Manager
French speaking Customer Support Specialist working with a large digital wholesale marketplace, connecting the best brands and top retailers for faster, easier, smarter wholesale business. My client is looking for an experienced Customer Support Specialist with two years’ experience of Saas customer service experience.
Fluent in French is essential!
*Respond to high volume of customer-submitted email requests, live chats and phone calls in a prompt manner
*Troubleshoot and guide customers through website and mobile app usage
*Stay up to date on new product features and improvements
*Create and update user guides, FAQs, How-To videos and Webinars
*Identify and communicate system issues to our QA and Development teams
*Meet customer satisfaction, efficiency metrics and issue resolution targets
*Recognize, document and report trends in customer communications and quality metrics
*Collaborate with team members across Account Management, Product, and Engineering functions
Experience/Key Skills needed
* Bilingual in French and English
*2+ years of SaaS customer service or call centre experience preferred
*Stellar organization skills – nothing slips by you or falls through the cracks
*Live chat experience a plus
*Service Cloud experience a plus
*Strong computer and troubleshooting skills
*Basic knowledge of JIRA, HTML, CSS, Excel and SQL is a plus
*Strong reading comprehension skills with the ability to identify the root cause of a problem
*Customer-facing experience desired (retail, hospitality, online support, etc.)
By Applying to this advert you consent to the following use of your Data:
The storage & use of candidate data & CVs for recruitment processes; including sharing their employment details & CV with our client partners.
The storage of passport, residence cards or visas for compliance purposes according to UK employment law.
The storage of contact details from candidates & clients to ensure recruitment processes can be carried out and the sharing of that data should that be necessary during recruitment processes.
Elite Associates Job Application Form/PDF
You can find out whether there is printable job application form available for Elite Associates from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.
How to apply for Elite Associates Jobs;