Helping Hands Home Care Job Application

Do you feel a passion to care for others? Are you looking for a flexible career supporting people on a one-to-one basis, so they can live independently at home?

Built on a foundation of family values, Helping Hands Home Care are dedicated to providing empathetic and person-centred care – and our team is growing! As a Care Assistant in Redditch, you can earn between £9.10 – £9.30 an hour. We also have many exciting opportunities available in and around Kidderminster.

With a number of hours and working patterns available, this is perfect for people who are looking for either a weekend or week day job, need a part-time role to fit around family responsibilities or want a full-time career. By committing to regular hours each week you are sure to have continuity and flexibility in your day-to-day life.

We provide full training to all of our new carers so you don’t need any experience; all we ask is that you share our passion for helping those in our community to live independently at home. If you feel that working in care is the right job for you and you have the right to work in the UK, we’d love to hear from you!

Helping Hands is the only care company recognised in the UK’s Best Places to Work 2018 by independent employee reviews giant Glassdoor.

Role Responsibility

As a Care Assistant, you’ll have the satisfaction of really helping people in your local community. Enabling people to live as independently as possible in their homes is what we live and breathe!

You may be offering companionship, personal care such as bathing or going to the toilet, or help with medication. You’re likely to be cooking healthy meals, shopping, doing a little housework or helping someone to get out and about.

Who You Are

Previous experience in care is not necessary as we provide full training.

You must have:

• The right to work in the UK
• A valid driving licence and your own car
• A good level of English – both written and spoken
• A caring nature and desire to make a difference in someone’s life

Role Responsibility

As a Care Assistant, you’ll have the satisfaction of really helping people in your local community. Enabling people to live as independently as possible in their homes is what we live and breathe!

You may be offering companionship, personal care such as bathing or going to the toilet, or help with medication. You’re likely to be cooking healthy meals, shopping, doing a little housework or helping someone to get out and about.

Who You Are

You must have:

• The right to work in the UK
• A valid driving licence and your own car
• A good level of English – both written and spoken

A caring nature and desire to make a difference in someone’s life

Are you an Area Care Manager, Regional Care Manager, or Registered Care Manager looking for a new challenge where you can really make a difference to people’s lives??

Helping Hands is one of the fasted growing care companies across the UK. We pride ourselves on delivering quality, truly person-centred care and we are currently looking for an Area Care Manager to cover our North East region.

Our Area Care Managers are essential in upholding our high levels of customer service, maintaining quality and compliance with our brand, whilst driving growth and profitability across our branches

Based regionally and reporting to the Regional Care Director you will be responsible for the safe and secure delivery of care to our customers while actively managing your branch managers out in the area. Your remit will be wide and varied including actively participating in the growth and development of your area and managing budgets to ensure profitability of the business. As Area Care Manager you will lead, guide and support your Registered Branch Managers in the operational day to day running of the branches and drive them to achieve their KPI’s and targets whilst adhering to CQC regulations and company policies.

Role Responsibility

• Managing quality standards to ensure full compliance with CQC regulations.
• Maximise business growth and profitability across your area.
• Manage risk within your branches
• Ensure your branches are consistently exceeding service standards and “Best Practice”
• Identify any areas of opportunity to improve the development and profitability of your branches
• Open new branches in line with the business roll out plan
• Continually develop the HH brand
• Responsible for the recruitment of branch staff

Who You Are

As an Area Care Manager and to deliver what we’re looking for, you’ll be an experienced regional leader ideally with multi-site background within Domiciliary Care with business, sales and staff management experience and the ability to move quickly with change

What’s in it for you…………………

• Competitive salary and benefits package (including performance related bonus, car allowance, paid travel expenses, 23 days holiday, pension)
• Comprehensive tailored induction plan and shadowing with another Area Care Manager
• Ongoing personal development and career progression

Are you an experienced care coordinator looking for a real change? It takes a special care coordinator to work for Helping Hands.

We pride ourselves on quality, person-centred care and ensure that our care coordinators have the same ethos and are on board with our brand core values.

We are looking for a fast paced, self motivated and customer focussed care coordinator who has the ability to multi task and work well under pressure to meet tight deadlines. You will have an excellent telephone manner, along with good communication and influencing skills and have the ability to work effectively with team members and carers.

Reporting to the care manager and working closely with your carers you will make sure that every customer gets the quality of care that they deserve. As care coordinator you will be responsible for rota planning and briefing carers prior to their care calls, conducting supervisions and managing customer visits when required. You will also support your care manager with the recruitment of new carers, conducting interviews and managing compliance. Put simply, you’ll help to ensure that behind the scenes works as smoothly as possible.

Please note this role requires candidates that hold a current British driving licence and have access to their own vehicle.

Role Responsibility

• Allocating the right carer to the right customer at the right time
• Responsible for authorising carer holiday and cover.
• Supporting the care manager with customer visits when required.
• Ensuring all carer and customer records are up to date
• Participating in the branch on-call rota.