Jagex Job Application

Jagex Job ApplicationOnline Job Application Process

If you are thinking of applying for a job at this company, this article will provide you with the detailed information. You can find out about what is required for each position and the extent of the positions available. In order to complete Jagex job application, all you need to do is to read the article and follow the necessary steps.

Jagex Limited is a British video game developer and publisher based at the St John’s Innovation Centre in Cambridge, England. It is best known for RuneScape, the world’s largest free-to-play massively multiplayer online role-playing game. The company’s name comes from its original slogan, “Java Gaming Experts”. In addition to RuneScape, Jagex has released multiple casual games on its FunOrb portal, as well as other titles.

Apply Online Jagex Jobs

The rest of the article includes the detailed information about Jagex hiring process. You can complete the online application process by followin the steps that are mentioned in the article.

BENEFITS

We reward our team members with a benefits package that includes private healthcare, flexible working hours, gym membership, income protection, dental plan, a team fun fund, performance based bonuses and much more.

We’ve given the studio a complete open-plan refurbishment, making it one of the best looking work environments around.

Our HQ is kitted out with top facilities, including complimentary whole bean coffee machines, fully-equipped kitchens and a fantastic Jagex café and pub.

Customer Service Specialist

Jagex Games Studio is looking for a highly motivated and hard-working Customer Service Specialist to join our Customer Service team based in Cambridge. The successful candidate will help us to deliver world-class customer support to our international online communities.

They have a mixture of full and part time roles available for fixed term contracts of 12 months.

Main Duties and Responsibilities:

  • Answering customer queries by email
  • Assisting customers with account security and recovery issues
  • Helping customers on social media platforms (primarily Twitter)
  • Reviewing player behaviour to support the moderation of our products
  • Performing business critical system monitoring
  • Reconciling payment disputes

Essential Skills and Requirements:

  • A team player with a great work ethic
  • Self-motivated and able to work largely unsupervised
  • Previous experience in some form of a customer facing or support role
  • Willingness to receive and act on feedback to continuously improve personal performance
  • Strong decision maker and able to apply sound judgement
  • Excellent written output including the ability to tailor individual correspondence so it is positive, personal, professional, friendly and engaging
  • Good understanding of Internet account security issues including two factor authentication and phishing
  • Ability to review information from a variety of sources and then make a great decision for the customer and the business
  • An intermediate understanding of the Internet, including knowledge of how IP’s, ISP’s and VPN/proxy servers work
  • Entry level awareness of common ‘self-help’ tech resolution steps/processes for Internet users
  • Tolerance for exposure to inappropriate language and behaviour occasionally shown by people online – including viewing unfiltered player chat logs

Jagex Job Application Form/PDF

You can find out whether there is printable job application form available for Jagex from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.

How to apply for Jagex jobs;

https://www.jagex.com/careers

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