Macildowie Job Application

macildowie-jobsOnline Job Application Process

If you are thinking of applying for a job at this company, this article will provide you with the detailed information. You can find out about what is required for each position and the extent of the positions available. In order to complete Macildowie job application, all you need to do is to read the article and follow the necessary steps.

At Macildowie we have built our reputation as one of the UK’s leading independent recruitment businesses. We built our reputation as the go-to recruitment brand in the East Midlands, expanding into Milton Keynes and the Home Counties in 2015.

We pride ourselves on the quality of the service that we offer to our customers, developing strong, ongoing relationships with our clients and candidates ensuring they trust us to meet their needs.

Having built an unrivalled Customer Value Proposition for our candidates and clients we believe that we’re different to other recruitment businesses, many of our customers would also agree. In particular, we recently won an award in recognition of the added value consultancy workshops we have been running since 2008 and have also been shortlisted for the Recruiter Awards 2016 for ongoing excellence regarding “Client Service”.

We add value to our customers in many ways but it is our Linkedin workshops and use of Mindmill Psychometrics that really differentiate us:

  • Our candidate workshop is called – How to improve your Personal Brand and network using Linkedin.
  • Our client workshop is called – How to use Linkedin to Recruit for Free.
  • Mindmill allows us to open up new talent pools of candidates, for our clients, based upon their behavioural match to the culture of the recruiting company. To read more about Mindmill – click here.

Our Linkedin workshops have been referred to as “counter-intuitive”, but we believe it is proof that we do work differently in order to build long term, sustainable recruitment relationships built on trust.

Apply Online Macildowie Jobs

The rest of the article includes the detailed information about Macildowie hiring process. You can complete the online application process by followin the steps that are mentioned in the article.

Marketing Insight/Customer Experience Analyst

The Opportunity

Macildowie Marketing are recruiting for a Customer Experience and Insight Analyst to join a large and diverse retail business in Staffordshire.

This will be an opportunity to make a big impact within the business by helping to better understand and engage with their customers. As an expert in customer insight, market insight and customer experience measurement and methodologies you will create an understanding of the entire customer experience to connect with the voice of the customer, local markets and the online world in day to day business operations.

This role will involve using analytics and data modelling to deliver new and actionable insight about key markets, potential and existing customers and competitors. You will need to show passion for the brand and find ways to enhance the customer experience. You will also work with the Business Intelligence team to identify and develop systems for the capture, analysis and reporting of insight and research.

Key Responsibilities

-Provide timely, relevant and actionable insights from data, supporting decision making processes
-Contribute to the development and enhancement of sales through the identification and presentation of appropriate recommendations
-Develop and deliver appropriate models to support targeted activities relating to consumers
-Identify, monitor and measure the customer experiences offered across the business in order to provide actionable recommendations for continual improvements
-Bring data sets together in a cohesive way to enable blended insights
-Use analytics and data modelling to deliver new and actionable insight about the customer base, key markets and competitors
-Build propensity and segmentation models to enable efficient targeting of customers and prospects
-Deliver the agreed program of insights (customer journey reviews across competitors, competitor promotional and price optimisation, customer development plan, customer shopping habits)
-Obtain and analyse data on consumer behaviour and emerging trends and presenting key findings and actionable insight to the wider Customer & Marketing team to feed into the marketing strategy and plan
-Anticipate customer needs and desires through thoughtful analysis and proposals on how to improve connections with customers
-Connect with the voice of the customer, local markets and the online world in day to day business operations
-Recommendations for customer acquisition and customer retention

Customer Service Advisor

Job Description


Macildowie are currently looking for a Customer Service Advisor working for a business based in Coventry. This is a great role for a self-motivated individual looking to develop in a fast paced and challenging customer service environment.


Arrange sight test appointments for new and existing customers, completing the entries on to the system

Deliver exceptional customer service through handling of enquires via telephone email, and correspondence ensuring SLAs are met and telephone standards are maintained.

Achieve customer service objectives, by meeting and exceeding customer needs.

Work within the NHS rules and regulations

Handle complaints effectively

Maintain the customer database

Have the ability to clearly explain the benefits of the products and services with the ultimate aim to helping our business to continue to grow

Work with colleagues across the business to support the growth and development of the business


Good attention to detail
Previous experience in a contact centre environment
Ability to handle objections/challenges
Passionate about delivering exceptional customer service
Excellent team player with effective communications skills
Highly motivated self-starter
Confident, friendly and professional telephone manner
Ability to work to tight deadlines
Good computer skills
Works well within a pressured environment

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region’s premier employers. To search for all of our live jobs please visit us at

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. After applying for this role you’ll be sent a request for your consent to hold your data on our systems. If you would like information on how we will process your data please go to our website and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can’t provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie Job Application Form/PDF

You can find out whether there is printable job application form available for Macildowie from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.

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