Policy Expert Job Application

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Online Job Application Process

If you are thinking of applying for a job at this company, this article will provide you with the detailed information. You can find out about what is required for each position and the extent of the positions available. In order to complete Policy Expert job application, all you need to do is to read the article and follow the necessary steps.

Today we insure over 400,000 homes across the UK, and are still putting people first. We’ve been awarded a 5-star rating from Defaqto, and a Crystal Mark from the Plain English campaign for our jargon-free policies. We’re also a proud member of the Flood Re scheme that helps people in flood risk areas access affordable flood cover.

Apply Online Policy Expert Jobs

The rest of the article includes the detailed information about Policy Expert hiring process. You can complete the online application process by followin the steps that are mentioned in the article.

Customer Service Agents

Customer Service Agents are the heart of Policy Expert – they consistently deliver the excellent customer care that has secured our status as number one home insurer in the UK. If you are self-motivated, dynamic and can push yourself and your team to achieve more every day, then you would be a great fit. We offer a full training package, so a positive attitude, concern for your customers and the desire to work in a fast-paced environment are more important than experience in the insurance industry.

What you’ll be doing

  • Handling phone calls from customers who have queries about their insurance policy
  • Responding to customers by email and letter
  • Managing and completing helpdesk tasks within deadlines
  • Ensuring work is completed to the required quality standard in line with FCA compliance and best practice
  • Delivering great customer service by demonstrating expert product knowledge to answer customer questions
  • Ensuring existing information held is accurate

What we would like you to have

  • Superior written and verbal communication skills, including a great telephone manner
  • The ability to work through customer complaints to find a resolution
  • Empathy and patience towards customer needs
  • Great attention to detail
  • Ability to work in a team environment, but also to be self-motivated and work on your own initiative

New Business Sales Agent

Sales people are critical to Policy Expert’s success. The excellent customer experience that they deliver has cemented our place as number one home insurer in the UK. If you are self-motivated, dynamic and can push yourself and your team to achieve more every day, then you would be a great fit. We offer a full training package, so a positive attitude, concern for your customers and the desire to work in a fast-paced environment are more important than experience in the insurance industry.

What you’ll be doing

  • Dealing with inbound calls from customers to assist and provide quotations and policies for various insurance products.
  • Taking inbound calls generated by Direct Mail and third parties, and providing quotations and policies for various insurance products.
  • Objection handing to demonstrate product value
  • Finding creative ways to sell products within a regulated environment
  • Achieving sales, service and productivity targets
  • Following up sales or service enquiries promptly and effectively.
  • Delivering great customer service by demonstrating expert product knowledge to answer customer questions
  • Accurately recording information on a bespoke database
  • Demonstrating superior time management skills and meeting sales deadlines

What we would like you to have

  • Superior written and verbal communication skills, including a great telephone manner
  • Background in a customer focused environment
  • Strong direct selling skills
  • High levels of self-motivation and ambition
  • The ability to work in a team environment and adapt quickly to changes in a fast-paced environment.
  • Basic computer literacy including Microsoft Office and Database skills.

Policy Expert Job Application Form/PDF

You can find out whether there is printable job application form available for Policy Expert from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.

How to apply for Policy Expert jobs;

https://www.policyexpert.co.uk/about-us/careers/

 

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