Royal Bank of Scotland (RBS) Job Application

Royal Bank of Scotland (RBS) Job Application Process

If you are thinking of applying for a job at this company, this article will provide you with the detailed information. You can find out about what is required for each position and the extent of the positions available. In order to complete Royal Bank of Scotland (RBS) job application, all you need to do is to read the article and follow the necessary steps.

The Royal Bank of Scotland (Scottish Gaelic: Banca Rìoghail na h-Alba, Scots: Ryal Bank o Scotland, Welsh: Banc Brenhinol yr Alban), commonly abbreviated as RBS, is one of the retail banking subsidiaries of The Royal Bank of Scotland Group plc, together with NatWest and Ulster Bank. The Royal Bank of Scotland has around 700 branches, mainly in Scotland, though there are branches in many larger towns and cities throughout England and Wales. Both the bank and its parent, The Royal Bank of Scotland Group, are completely separate from the fellow Edinburgh-based bank, the Bank of Scotland, which pre-dates The Royal Bank of Scotland by 32 years. The Bank of Scotland was effective in raising funds for the Jacobite Rebellion and as a result, The Royal Bank of Scotland was established in 1724 to provide a bank with strong Hanoverian and Whig ties.

Royal Bank of Scotland (RBS) Job Application

Apply Online Royal Bank of Scotland (RBS) Jobs

The rest of the article includes the detailed information about Royal Bank of Scotland (RBS) hiring process. You can complete the online application process by followin the steps that are mentioned in the article.

Premier Customer Service Representative 

  • You’ll become the point of support for our Premier customers when they call one of our telephony centres
  • You’ll need a track record of delivering great customer service
  • You will help customers with a range of banking queries
  • We’ll start you on a competitive salary of £18,765 (pro rata for hours worked)
  • We’ll support you to achieve the Professional Bankers Certificate and build on your existing skills with a full training and development programme, with career advancing opportunities

What you’ll do

Whether it’s carrying out day-to-day banking transactions, like paying bills or transferring funds abroad, or offering our customers products and services that are right for them, you’ll be there to help. You’ll be there to provide an end to end service to our customers, supporting them every step of the way.

  • You’ll take full ownership of your calls, solving customers’ problems and providing excellent service
  • You’ll be following up with customers, so building strong relationships will be key​

The skills you’ll need

You’ll need to be able to show proven experience in customer service, as well as with building relationships with customers to find the very best solutions for them.​

You’ll combine this with:

  • Great listening skills and empathy
  • The ability to find the right solutions, even when this isn’t obvious
  • The determination to go the extra mile for our customers every day to provide that truly personal service

Customer Service Apprenticeship

  • Joining our collaborative telephony banking team, you’ll be taking the first step into a role with fantastic development opportunities
  • You’ll earn a Level 3Financial Services Customer Apprenticeship with a Professional Banker Certificate and build on your existing skills with a full training programme
  • We’ll start you on a competitive salary of £18,765

What you’ll do

Whether it’s carrying out day-to-day telephone banking transactions, like paying bills or transferring funds abroad, or offering our customers products and services that are right for them, you’ll be there to help.

  • You’ll respond to their changing needs, and use your own expertise to recommend and promote the benefits of the different ways they can bank with us
  • By building real connections to understand our customer needs, you’ll find the right solutions for them

As an Apprentice, you’ll gain fantastic insight and experience in this role, and you’ll be opening new career opportunities as we’ll support you to achieve yourLevel 3 in Financial Services Customer Apprenticeship.

The skills you’ll need

You’ll need to be passionate about excelling in customer service and building relationships, and you’ll combine this with:

  • Great listening skills
  • The ability to empathise with your customer’s situation
  • The determination to learn and develop new skills

Resolving complex problems won’t faze you as you’ll have built a fantastic knowledge of our products and services to help answer a range of customer queries.

Junior Business Intelligence Analyst

  • Working in our Warsaw office, you’ll be joining us on a full time, permanent basis
  • You’ll be preparing management information for key performance indicators and risk metrics across all functions in our Warsaw Revenue Control division
  • You’ll be working with Business and Technology to provide strategic Business Intelligence (BI) solutions

What you’ll do

You’ll be working with our business partners to design new reports, and apply or challenge changes to existing ones. You’ll also be working closely with business partners across all functions in various locations.

Day-to-day, you’ll be:

  • Producing analysis to drive better decision making and enhanced performance
  • Designing new reports, gathering requirements from the business and cooperating with developers
  • Ensuring the timely and accurate delivery of reports
  • Building positive long term relationships with Business Partners
  • Responding to ad hoc business requests for information and analysis

The skills you’ll need

We’re looking for someone with a background in finance or banking, with an overall understanding of general financial control concepts and banking knowledge. You’ll have strong analytical skills and the ability to evaluate options and generate solutions.

We’re also looking for:

  • Fluency in English, both written and verbal
  • Advanced MS Office skills, especially Excel and Access, and SQL and VBA would be an asset
  • Good attention to detail
  • The ability to analyse large sets of data

Experience working with Access would be an asset, and it’s also important that you have extensive experience in an international environment performing a similar role.

Operations Analyst

  • As an Operations Analyst at NatWest Markets you’ll be working in a fast-paced market place that is influenced and affected by market events
  • You’ll be involved in all manner of investment banking operations tasks, from processing trades and payment settlements, to completing reconciliations and responding to client queries
  • This is a fantastic opportunity to enter the investment banking industry, and it brings the chance to learn about NatWest Markets, the trade life-cycle, the markets we operate in, and the products we support
  • Manchester is a key strategic site for NatWest Markets and the hub is expected to grow and open up more specialist opportunities, making this the perfect time to join, learn, and get great coaching which will set you up for success
  • This role is available at analyst level

What you’ll do

This role see you monitoring all top day trading across the various Futures trading exchanges, ensuring all trades offered to NatWest Markets clients are cleared and accepted before exchange deadlines.

Liaising with clearing brokers and executing brokers, you’ll resolve any trade exceptions, as well as all T+ trading break queries, working closely with the Reconciliations teams to ensure completeness and accuracy of trade positions.

As well as this, you’ll:

  • Provide support to the NatWest Markets Futures execution desk to ensure the timely clearing and allocation of deals
  • Mitigate the risk that the Futures business is exposed to, including the swift resolution of any KERB trades, the monitoring of average trading accounts, and the escalation of any trades booked to error accounts
  • Perform close outs of offsetting Futures contracts at the various exchanges in line with market practice
  • Escalate of any key risk issues to management

The skills you’ll need

We are looking for someone with a keen interest in financial markets and investment banking, ideally with experience working in finance.

You’ll also demonstrate:

  • An analytical mind-set
  • Strong problem solving skills
  • The ability to work well as part of a team
  • The ability to deliver results under pressure

Royal Bank of Scotland (RBS) Job Application Form/PDF

You can find out whether there is printable job application form available for Royal Bank of Scotland (RBS) from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.

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