Selfridges Job Application

Selfridges  Job Application Process

Selfridges, also known as Selfridges & Co., is a chain of high-end department stores in the United Kingdom that is operated by Canadian group Selfridges Retail Limited, part of the Selfridges Group of department stores. It was founded by Harry Gordon Selfridge in 1908. The flagship store on London’s Oxford Street is the second largest shop in the UK (after Harrods) and opened on 15 March 1909. Other Selfridges stores opened in the Trafford Centre (1998) and Exchange Square (2002) in Manchester, and in the Bullring in Birmingham (2003).Selfridges Job Application

In the 1940s, smaller provincial Selfridges stores were sold to the John Lewis Partnership, and in 1951, the original Oxford Street store was acquired by the Liverpool-based Lewis’s chain of department stores. Lewis’s and Selfridges were then taken over in 1965 by the Sears Group, owned by Charles Clore. Expanded under the Sears Group to include branches in Manchester and Birmingham, the chain was acquired in 2003 by Canada’s Galen Weston for £598 million. The shop’s early history was dramatised in ITV’s 2013 series, Mr Selfridge.

Apply Online Selfridges Jobs

The rest of the article includes the detailed information about Selfridges hiring process. You can complete the online application process by followin the steps that are mentioned in the article.

Sales Associate / Click & Collect Consultant

Selfridges offers an unrivalled shopping experience. Whatever it is customers are looking for, it’ll be up to you to ensure they enjoy an exceptional level of service that keeps them coming back for more.

Know The Role

Delivering great service means taking every opportunity to build on your product knowledge, understand services and getting to know the wider store. You’ll be great with products – keeping displays immaculate and your merchandise replenished; and you’ll also thrive on teamwork and love interacting with the public. Wherever you work, you’ll take enormous pride in delivering the world-class standards that make us the definitive shopping destination.

You’ll need proven customer service experience, ideally but not necessarily gained within retail. Firm are looking for people who are passionate, commercially aware, highly self-motivated and – if you’re not already armed with specific product knowledge – keen to learn all you can about your area. If you have lots of enthusiasm plus strong sales, teamwork and communication skills, you could soon be building your career with one of the world’s most prestigious retailers.

Design Coordinator

To facilitate, and assist in delivering, world class environments in all Selfridges’ stores through highly professional design coordination and management, creating leading edge solutions in retail and non-retail areas alike.
Key Responsibilities:
  • Manage collation and production of strategic design guidelines, compartment design guidelines, project specific design guidelines and creation of temporary guidelines for churn projects ensuring alignment throughout
  • Co-ordinate/produce strategic project plans – walkways, sight lines, fixture zones, signage, light boxes, liaison and interfaces with other projects eg M&E project
  • Assist in production of retail briefs and presentations
  • Support brand briefings as required along side the Project Manager
  • Manage the approval of brand shop fit projects through concept and detailed design stages
  • Liaise with brands throughout concept, detail, and design phases through to project completion
  • Ensure projects adhere to Selfridges’ Masterplan and Store Guidelines
  • Ensure timely and sufficient design information is passed to Project Manager and internal teams for the delivery phase
  • Work closely with the project management and internal teams to ensure design integrity is maintained at each stage of the design and delivery process
  • Participate in post-project reviews and design analysis
  • Manage the evolution and communication of key Selfridges’ design specifications – eg cash desk and fitting room templates
  • Ensure designs meet or exceed defined quality standards and compliance with requirements of legislation and/or external authorities
  • Ensure internal design approvals and be aware budgets to support project at every stage
  • Encourage design innovation and creativity through research trips
  • Manage and develop CAD and presentation standards
  • Develop space tracking techniques and reporting in line with the needs of the business
  • Oversee and track the standards and progress in the development and maintenance of digital drawing data (Selfridges’ working drawings – updated by the cad team and external consultants) for all Selfridges’ sites
  • Manage the archive of all drawings (‘as builts’ – updated by the property team) to provide retrievable database for Selfridges’ property portfolio
  • Advise software/system upgrades required
  • Manage receiving, archiving and issue of CAD information in line with property procedures
  • Maintain communication plan for the design stage of projects
  • Liaise with and inform the internal Property Department, Retail Operations Department, B&M Department, Visual Merchandise Department, as well as external brand design teams
  • Encourage and promote an understanding of the Selfridges brand values amongst external consultants
  • Work effectively with Design Manager and Design Coordinators to maintain a coordinated team with clear focus
Know What Firm are Looking For
  • ‘Expert’ understanding of the retail design market place
  • Innovative and highly commercial approach – able to develop and implement new ideas in cost effective ways
  • Good communication and presentation skills
  • Good interpersonal and relationship skills
  • Resilience and ability to work under pressure on many diverse projects
  • In depth knowledge of CAD and other design related packages
  • Knowledge of technical aspects of construction practice and practical site experience

Retail Sales Associate

Selfridges  promise to surprise, amaze and amuse customer’s everyday by delivering an exceptional customer experience in the most beautiful setting, and working with the most amazing team members. Here at Selfridges, they are always pushing the boundaries of creativity and looking for talented individuals to help the shop floor come alive.Selfridges encourage you to share your wide product knowledge and build rapport with those around you, ensuring you are providing a personalised and memorable experience to each and every customer. It understand that you want to keep busy and inspired, and therefore invite you to be part of the fast-paced Selfridges journey.
Know What Firm’re Looking For
  • Would you describe yourself as enthusiastic and passionate around building a career in retail?
  • Are you a people person that loves customer service?
  • Do you pride yourself on your attention to detail?

Service Design & Transition Lead

A passionate and driven individual to manage the Service Design and Transition of new services and changes as part of a large transformation programme delivering into live operation in a controlled and risk assess manner.The role will be working within one or more workstreams in preparing new and changing services for implementation, and for effective handover into service operation with associated service products. The role will be required to work with Project teams, Operations and multiple vendors to receive new and changing services into service operation and minimise disruption to the business.
Know The Role
  • Working in an ITIL environment particularly in Service Design and Transition processes and roles, along with ITIL Service Transition lifecycle, principles, processes, functions and activities.
  • Ensures early engagement with project teams, so that they understand and plan for what is required to transition Services into the live environment
  • Manages the assessment of the potential impact of a new or changed service into the live service environment and the communication of the risks and issues to support teams
  • Undertake Service Design activities for projects with an impact to the service organisation, support team capabilities, structures or capacity
  • Facilitate workshops to define clear roles & responsibilities between Business Support and IT Support, with an outcome of people and process impact to the BAU operating model
  • Apply best practice and experience to develop and tailor the service design and transition activities on per project basis
  • Producing Service Models, SLAs, Warranty/ELS, Service Definition and cost models.
  • Support the creation of RFP responses and quotations for the service design and transition activities and ongoing operational support.
  • Develop and manage service transition plans and status updates for the activities and deliverables required
  • Responsible for the co-ordination of transition activities internal technical resource, 3rd party suppliers, account team members and client stakeholders
  • Develop appropriate service and support models for the level of change planned and budgeted for within agreed delivery schedule
  • Provide Single Point of Contact to the project for delivering service transition activities and adhere to relevant escalation process
  • Define appropriate level of Service Acceptance Criteria and maintain responsibility for ensuring criteria is met before Go Live
  • Deliver Service Transition activities within time and budget constraints, meeting the required level of quality and other Key Performance Indicators
  • Review the outcomes of the Service Transition Project to determine any corrective actions that could be taken to improve future delivery in terms of cost, quality and customer satisfaction
Know What Firm’re Looking For
  • Significant experience gained in an IT service management \ delivery organisation ideally within Retail industry
  • Experience of project delivery in all aspects of the Transition Lifecycle Management for the introduction of new \ changing services and application development
  • Experience in designing all levels of Service, from high-level flows and journeys to the fine level of detailed design for Service Components
  • Experience in managing deliverables via 3rd party vendors in a high profile and/or technically innovative enterprise solution
  • Practical knowledge and application of ITIL (v3) service management processes
  • Ability to take ownership for complex problems and offer consultancy to deliver solutions
  • Experience of working in outsourced service provision
  • Customer focused with a passion and drive for customer satisfaction and delivering business value.
  • Build effective relationships and results orientation
  • Proven ability to make customer oriented decisions
  • Ability to communicate in a clear and concise manner to all levels
  • Comfortable to challenge and be challenged and manage conflict
  • Good interpersonal skills that enable working relationships to be developed at all levels across the business
  • Basic understanding of cost models (including business cases)
  • Commercial focus and awareness

Selfridges Job Application Form/PDF

You can find out whether there is printable job application form available for Selfridges from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.

How much do Selfridges employees make?
The average Selfridges salary ranges from approximately £16,50 per year for Sales Assistant to £24,50 per year for Brand Specialist. Average Selfridges hourly pay ranges from approximately £9.55 per hour for Sales Associate to £15 per hour for Sales Assistant.

Is Selfridges a good company to work for?
“Selfridges is an incredibly wonderful store to work in. You meet a very wide range of people from slot of different cultures which enriches you as a person. The working environment has a really lovely family feel and the overall working day at selfridges is lovely.”

Does Selfridges hire 16 year olds?
Selfridges imposes a minimum hiring age of 13 for entry-level jobs, although workers under the age of 16 must obtain special permission to work from city governments and labor bureaus.

How much is Selfridges staff discount?
Staff at Selfridges and Harvey Nichols tend to enjoy discounts of around 30% off own-brand products, but this falls to the 10% level when it comes to in-store concession ranges. At Harrods senior managers are entitled to 30% off all products, including food. More junior staff are offered between 10% to 30%.

How many staff work at Selfridges?
3,000 employees

Selfridges has around 3,000 employees, who share the shop floor with about the same number of staff employed by branded retail concessions.

How to apply for Selfridges jobs;

https://jobsearch.selfridges.com/

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