Sitel Online Job Application Process
If you are thinking of applying for a job at this company, this article will provide you with the detailed information. You can find out about what is required for each position and the extent of the positions available. In order to complete Sitel job application, all you need to do is to read the article and follow the necessary steps.
An Integrated Services Group at the Heart of the Client Experience
Sitel Group combines comprehensive customer care capabilities with unparalleled digital, training and technology expertise to help build brand loyalty and improve customer satisfaction. We partner with our clients to effectively harness our industry’s explosive digital transformation to ensure an innovative, end-to-end solution to managing and enhancing the customer experience.
Apply Online Sitel Jobs
The rest of the article includes the detailed information about Sitel hiring process. You can complete the online application process by followin the steps that are mentioned in the article.
Making calls to exisiting customers (No cold calls). You will be building relationships and adding value to our client’s customers. Having meaningful conversations and looking to cement Domestic and General’s industry leading reputaion.
Sociable working hours, MONDAY TO FRIDAY, 3 different shifts
Salary £9 per hour + 10%OTE uplift
We are looking for people who are confident communicators, someone who is able to have a meaningful conversation with our customers and tailor the products and services we offer to them. To be successful within our team you will need to be;
Confident working in a fast paced environment.
Able to deal with challenging problems.
Able to handle objections through the service you provide.
Our client, Brother is a leading supplier of printers and scanners, leading the way in their sector and they are now expanding their 1st line support team in Kingston to provide an outstanding service to their customer base.
A day in the life of Brother First line support:
Handle inbound enquiries (calls/e-mails) relating to technical issues within guidelines established by the client and contact centre management
Work towards ‘First Contact Resolution’ to deliver the highest quality customer experience on every transaction
Work in a manner that promotes and supports the Brother brand
Logging customer cases accurately on internal database
Consistently achieve Quality Monitoring targets to meet client, customer and departmental targets
Advise customer on product availability through dealers
Assist customers navigating the Brother website
Achieve customer satisfaction targets as indicated
Concluding calls/e-mails professionally
Work at Home Career Opportunities
Why Work at Home?
Sitel Group Work@Home Solutions™ offers associates the stability of working for a global leader in customer experience management and the flexibility of working in a home-office environment. And, working at home has never been easier or more convenient. To begin an assigned shift, an associate simply logs into their Sitel Group account.
Associates are required to service inbound calls. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product trouble shooting. Our clients come from various industries such as financial services, telecommunications, retail, hospitality and health care.
Want to Apply?
Are you still unsure if Sitel Group Work at Home Solutions™ is the right position for you? Review the questions below – if you answer “YES” to these questions, this may be the position you have been looking for:
- Are you a self-motivated person who enjoys problem solving?
- Are you ready for a change in your professional life?
- Are you ready to enjoy the benefits of working from home?
- Are you looking for a new career opportunity?
- Are you committed to providing exceptional customer service?
- Do you have a noise and distraction-free work environment?
- Do you live in one of our hiring states?
- Do you have DSL or cable modem internet?
Avoid Recruitment Fraud
Several incidents involving organizations and individuals fraudulently claiming to recruit on behalf of Sitel Group have recently been identified.
The scammers’ goal is to extort money from candidates by asking for upfront payment for fake ancillary costs (travel agency, visa fees, company equipment) or to obtain personal and financial information (bank account details, personal address, etc.).
Be advised that Sitel, its subsidiaries or any organization working on behalf of the company for recruitment purposes will never request payment nor will it ask for financial information during the recruitment and selection process.
We take this situation very seriously and implement all possible measures to identify and stop this type of fraud.
Fraud prevention tips to keep in mind:
- Do not make any payments
- Consult and apply for job opportunities on our dedicated recruitment website
- Do not disclose personal or financial information to an unknown party
- Do not respond to unsolicited or suspicious job offers
- We will never use a Hotmail, Yahoo, Gmail or similar service email address for correspondence with an applicant. All legitimate Sitel Group email addresses will end in @Sitel.com.
If you feel you have been a victim of such a crime, we recommend you contact your local law enforcement authorities and report the incident.
Sitel Job Application Form/PDF
You can find out whether there is printable job application form available for Sitel from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.
How to apply for Sitel jobs;