Specsavers Job Application Process
If you are thinking of applying for a job at this company, this article will provide you with the detailed information. You can find out about what is required for each position and the extent of the positions available. In order to complete Specsavers job application, all you need to do is to read the article and follow the necessary steps.
Specsavers has been going from strength to strength, ever since the business started back in 1984. We strive for the highest clinical standards – and believe that the customer should be at the heart of everything we do. We also recognise that our people are critical to our past and future success – so we do everything we can to make sure they get the experience and career they’re looking for: from outstanding training and a personal development plan, to excellent benefits and unstinting support. The business has nearly 1,500 stores across 12 countries – and is still growing. We want you to be part of this outstanding success story.
Apply Online Specsavers Jobs
The rest of the article includes the detailed information about Specsavers hiring process. You can complete the online application process by followin the steps that are mentioned in the article.
Customer Communications Assistant
To assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone and appropriate direction of enquiries.
- Respond positively to customer enquiries and direct them to the appropriate department.
- Respond positively to and resolve customer complaints.
- Advise customers of the most convenient appointment times for them.
- Customers receive a positive and friendly approach to excite them about their planned visit.
- Customers are advised of the current promotions and any relevant contact lens or product information.
- Customers details are requested in an empathetic manner.
- Customers are advised their glasses are ready or delayed as appropriate.
- Customers receive a reminder call / text.
- Customer details are recorded accurately.
- Appointment management disciplines are maintained.
- The Director / Manager is made aware of days and times where appointments are at capacity and days and times when appointment demand is weak.
- Print a copy of the following days appointments each evening as a contingency for system failure.
- Print a copy of the following days booked collections and ensure the lab has prioritised and completed these jobs.
- Participate in creating a positive team spirit within the store.
- Participate in creating a positive impression of Specsavers at every opportunity.
What will success look like in the role?
- Customers have their calls answered in a prompt, clear and friendly manner, and their needs are satisfied.
- Appointment bookings are managed so that maximum numbers of customers are seen.
- Your role is a vital contributor to team effectiveness and a culture of continued learning is in place.
Customer Service Advisor/Pre-Screener
Providing excellent customer care at Specsavers is one of the most important jobs in a store. That’s why we make sure our Customer Service Advisors not only receive first-class training, but also the chance to learn and progress within a business that’s continually growing, both here and abroad. With development opportunities like these – and our support – there’s no telling how far you’ll go.
As a Customer Service Advisor, you’ll give every customer a warm welcome and listen closely to what they want. You’ll then answer any queries, provide the lowdown on our products and explain any offers that are available. Your efforts have the potential to make a big impact on both customer loyalty and sales – so there is no doubt you’ll be a key member of the team.
As part of the role you will be trained in using the latest hi-tech equipment to ensure all the initial eye tests are carried out to the highest standards. You’ll work to NHS guidelines (as well as our own high standards), give good, clear advice and make a positive impression, thanks to your polite and professional approach, completing all relevant paperwork, as required.
We’re looking for a genuine people person – someone who enjoys talking to others and helping them find what they’re looking for. If that sounds like you, we’ll make sure you get all the training you need, so you understand our business and the wider industry. Show us you have a talent for retail – and we’ll show you the ropes.
Join Specsavers team in Hampton as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers – a home where your previous optical expertise will be truly valued and where you’ll be given the opportunity to thrive. With a business that’s constantly expanding, both in the UK and abroad, the opportunities to expand your knowledge base and develop a career have never looked better.
As an Optical Assistant, you’ll make sure every customer gets a great experience when they come into our store. It means listening to what they want, explaining our offers and products, and dispensing single vision lenses. You’ll work to NHS guidelines (as well as our own high standards), give good, clear advice and make a positive impression, thanks to your polite and professional approach.
To secure this role you will need previous experience as either an optical assistant or dispensing assistant and have a real passion for providing fantastic customer care.
The key to a glittering retail career? Clear vision. This is a fantastic opportunity to work in our Bexleyheath store.
As a Supervisor, you’ll be part of the force driving our store forward, setting standards, inspiring staff and leading by example. For close to 30 years, Specsavers has become the UK’s number one provider of professional eyecare. We take career development very seriously indeed. Thanks to our size and scale we can reward you with the chance to excel and advance. Why not discover the opportunities for yourself?
You’ll help manage store operations, ensuring that customer care is nothing less than excellent – and that financial goals are met. This may mean developing commercial opportunities through PR and marketing. You’ll make sure the team feel keen, enthused and free to make suggestions.
You’ve got solid experience in the optical industry together with dispensing experience. So you know exactly what a superb store looks like. You’ll work to this ideal, raising aspirations and standards; so the whole team strives for excellence. Leadership skills are crucial. You’ll need to be approachable and supportive. But also persuasive and convincing. On top of this, you’ll need strong commercial acumen and an organised approach. If you’re as passionate about what you do as we are, you’ll soon be on the road to even bigger and better things.
Specsavers Job Application Form/PDF
You can find out whether there is printable job application form available for Specsavers from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.
How to apply for Specsavers jobs;