Specsavers Job Application

Specsavers Job Application Process

Specsavers Optical Group Ltd is a British multinational optical retail chain operating in the UK, Ireland, Australasia and Scandinavian countries. The chain provides optician services for vision testing and sells glasses, sunglasses and contact lenses. They also sell hearing aids.Specsavers Job Application

The most important thing to consider when working here is human relations. Because the main principle of the company Specsavers is based on understanding people and making them want. You don’t have to be afraid to start your entry level business because you are already trained on the job. After the training, you can easily adapt to the job and even if you intend to work at Specsavers, you can rise in your position.

Apply Online Specsavers Jobs

The rest of the article includes the detailed information about Specsavers hiring process. You can complete the online application process by followin the steps that are mentioned in the article.

Customer Communications Assistant

To assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone and appropriate direction of enquiries.

  • Respond positively to customer enquiries and direct them to the appropriate department.
  • Respond positively to and resolve customer complaints.
  • Advise customers of the most convenient appointment times for them.
  • Customers receive a positive and friendly approach to excite them about their planned visit.
  • Customers are advised of the current promotions and any relevant contact lens or product information.
  • Customers details are requested in an empathetic manner.
  • Customers are advised their glasses are ready or delayed as appropriate.
  • Customers receive a reminder call / text.
  • Customer details are recorded accurately.
  • Appointment management disciplines are maintained.
  • The Director / Manager is made aware of days and times where appointments are at capacity and days and times when appointment demand is weak.
  • Print a copy of the following days appointments each evening as a contingency for system failure.
  • Print a copy of the following days booked collections and ensure the lab has prioritised and completed these jobs.
  • Participate in creating a positive team spirit within the store.
  • Participate in creating a positive impression of Specsavers at every opportunity.

What will success look like in the role?

  • Customers have their calls answered in a prompt, clear and friendly manner, and their needs are satisfied.
  • Appointment bookings are managed so that maximum numbers of customers are seen.
  • Your role is a vital contributor to team effectiveness and a culture of continued learning is in place.

Customer Service Advisor/Pre-Screener

Providing excellent customer care at Specsavers is one of the most important jobs in a store. That’s why we make sure our Customer Service Advisors not only receive first-class training, but also the chance to learn and progress within a business that’s continually growing, both here and abroad. With development opportunities like these – and our support – there’s no telling how far you’ll go.

As a Customer Service Advisor, you’ll give every customer a warm welcome and listen closely to what they want. You’ll then answer any queries, provide the lowdown on our products and explain any offers that are available. Your efforts have the potential to make a big impact on both customer loyalty and sales – so there is no doubt you’ll be a key member of the team.

As part of the role you will be trained in using the latest hi-tech equipment to ensure all the initial eye tests are carried out to the highest standards.  You’ll work to NHS guidelines (as well as our own high standards), give good, clear advice and make a positive impression, thanks to your polite and professional approach, completing all relevant paperwork, as required.

We’re looking for a genuine people person – someone who enjoys talking to others and helping them find what they’re looking for. If that sounds like you, we’ll make sure you get all the training you need, so you understand our business and the wider industry. Show us you have a talent for retail – and we’ll show you the ropes.

Optical Assistant

Join Specsavers team in Hampton as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers – a home where your previous optical expertise will be truly valued and where you’ll be given the opportunity to thrive. With a business that’s constantly expanding, both in the UK and abroad, the opportunities to expand your knowledge base and develop a career have never looked better.

As an Optical Assistant, you’ll make sure every customer gets a great experience when they come into our store. It means listening to what they want, explaining our offers and products, and dispensing single vision lenses. You’ll work to NHS guidelines (as well as our own high standards), give good, clear advice and make a positive impression, thanks to your polite and professional approach.

To secure this role you will need previous experience as either an optical assistant or dispensing assistant and have a real passion for providing fantastic customer care.

Supervisor

The key to a glittering retail career? Clear vision. This is a fantastic opportunity to work in our Bexleyheath store.
As a Supervisor, you’ll be part of the force driving our store forward, setting standards, inspiring staff and leading by example. For close to 30 years, Specsavers has become the UK’s number one provider of professional eyecare. We take career development very seriously indeed. Thanks to our size and scale we can reward you with the chance to excel and advance. Why not discover the opportunities for yourself?

You’ll help manage store operations, ensuring that customer care is nothing less than excellent – and that financial goals are met. This may mean developing commercial opportunities through PR and marketing. You’ll make sure the team feel keen, enthused and free to make suggestions.

You’ve got solid experience in the optical industry together with dispensing experience. So you know exactly what a superb store looks like. You’ll work to this ideal, raising aspirations and standards; so the whole team strives for excellence. Leadership skills are crucial. You’ll need to be approachable and supportive. But also persuasive and convincing. On top of this, you’ll need strong commercial acumen and an organised approach. If you’re as passionate about what you do as we are, you’ll soon be on the road to even bigger and better things.

Specsavers Job Application Form/PDF

You can find out whether there is printable job application form available for Specsavers from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.

How to apply for Specsavers jobs;

https://join.specsavers.com/uk/

What qualifications do you need to work at Specsavers?

The average Specsavers optometrist associate stands at least 18 and holds a degree from an accredited university approved by the General Optical Council.

Is an optical assistant a good job?

Being an optical assistant gives you greater responsibility than the usual retail job. If you’ve got a flair for fashion, an interest in science and technology, an eye for what suits people or a desire to help in healthcare, this job could be a good look for you! Eyecare is an important way to care for your health.

How much do opticians get paid Specsavers?

Starting salaries for newly qualified optometrists are typically around £25,000, depending on your employer and location. With experience you can earn from around £28,000 to in excess of £65,000.

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