The Hut Group Job Application

The Hut Group Job Application Process

If you are thinking of applying for a job at this company, this article will provide you with the detailed information. You can find out about what is required for each position and the extent of the positions available. In order to complete The Hut Group job application, all you need to do is to read the article and follow the necessary steps.

The Hut Group is one of the fastest growing online retailers on the planet. We’re an ideas-led tech company that’s always had a desire to break out of conventions. Ambition that has established us as a leader in the Beauty and Wellness spaces, and now we’re going beyond. Our culture is fast-paced and risk-taking, we like to move twice as fast as any normal person thinks is reasonable. Over a decade of building and growing brands in the Beauty and Wellness sectors, across over 140 markets. We specialise in creating brilliant digital brand experiences, and we are hungry for more.

Our culture celebrates original thinkers, tech pioneers and skilled technologists. A group of over 4,000 diverse, smart thinkers – our people are unquestionably our strength. An environment that empowers our people to achieve their full potential, creating innovative digital experiences that deliver results. Our culture is one of a kind, recognising great achievement with great reward.

The Hut Group Job Application

Apply Online The Hut Group Jobs

The rest of the article includes the detailed information about The Hut Group hiring process. You can complete the online application process by followin the steps that are mentioned in the article.

Multilingual Customer Consultant

Customer Advisors at The Hut Group are the voice of our brands and will use a range of communication methods to ensure that any complaints and queries are resolved quickly. We are constantly expanding our global e-commerce platform which is powered by the world’s largest brands, such as Myprotein, lookfantastic, Skinstore, Illamasqua, Coggles and Pro Bike Kit.

We want all of our employees to be passionate about the brands they work for, so we provide on-going training to develop product knowledge and confidence.

If you enjoy providing excellent customer service and have a great attention to detail, you would be an ideal candidate to join our expanding customer service team!

What will I be doing?

  • Responding to customer’s queries via Live Engage software
  • Up-selling and cross selling
  • Working to tight department targets
  • Maintaining a high level of quality on each contact
  • Striving for first time resolution
  • Assisting other areas of the business where needed.

Required skills and experience

  • Attention to detail
  • Excellent listening skills
  • Flexible, reliable and trustworthy
  • Able to work under pressure
  • Ability to speak English and an additional language

Nordic Customer Consultant

Customer Advisors at The Hut Group are the voice of our brands and will use a range of communication methods to ensure that any complaints and queries are resolved quickly. We are constantly expanding our global e-commerce platform which is powered by the world’s largest brands, such as Myprotein, lookfantastic, Skinstore, Illamasqua, Coggles and Pro Bike Kit.

We want all of our employees to be passionate about the brands they work for, so we provide on-going training to develop product knowledge and confidence.

If you enjoy providing excellent customer service and have a great attention to detail, you would be an ideal candidate to join our expanding customer service team!

What will I be doing?

• Working within the International Customer Service Team responding to customer’s queries via telephone and email

• Handling overflow contacts from the UK team
• Responding to queries received via Social Media or Live Chat if required
• Assisting with quality scoring
• Occasional translations may be required
• Striving for first time resolution

Required skills and experience

• Fluency in language both written and spoken is essential

• Candidate must also be fluent in English
• Professional and friendly telephone manner
• Attention to detail
• Excellent listening skills
• Flexible, reliable and trustworthy
• Able to work under pressure

Asia Market – B2C Logistics Executive

THG is looking to recruit a Logistics Executive with 1-2 years’ experience in Logistics to organise shipments in and out of our Distribution Centres. Your primary focus will be to ensure that stock is delivered to and from the warehouses by couriers in a timely fashion, so that customer orders can be fulfilled accurately and on time. You will work with external freight forwarders and 3rd Party Logistics companies to ensure that inbound and outbound transport for THG is delivered in as efficient and cost efficient manner as possible. This is an exciting but challenging role with excellent scope for progression.

Fluency of Japanese language is essential and knowledge of Mandarin language would be desirable.

Main Duties & Responsibilities

  • To ensure that logistics transport and delivery solutions are provided to meet with targets set by the business by driving strategic initiatives
  • To develop new partners in both emerging and developed territories
  • To optimise and drive efficiencies of existing delivery lanes
  • To work with centralised functions efficiently to ensure that any tasks that involving or affecting carriers – including payments, Customer Services , IT & Tech , Marketing Opportunities are executed efficiently and in a timely fashion.
  • To optimise the mix of costs and service in line with the business expectations
  • To continuously and sustainably ensure that THG’s customers experience the best possible service from our partners
  • To carry out this role effectively you will need to have a good understanding of current network and key partners for Asia and capability to negotiate service deliverables and cost saving
  • You will also be required to arrange BD meetings with senior counterparts from all our supply network in relation to delivery
  • Arrange air transport for urgent and high-value freight and managing the risk door to door
  • Deal with special arrangements for transporting delicate cargos
  • Maintain current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight
  • Ensuring the business is compliant with regulations relevant to Logistics
  • To develop the relationship between technology and seamless logistics
  • To develop excellent working relationships with our global 3PL’s
  • Maintain communication and control through all phases of the journey

Required skills and experience

Fluency in Japanese is essential, Mandarin language would be considered as desirable

  • 1-2 years experience working in a logistics related role
  • Excellent communication skills – you will be liaising with a variety of people
  • Clarity in communication, as major problems could arise through inaccuracies
  • Good organisational and planning skills
  • Good geographical knowledge
  • Flexibility and the ability to adapt to changing circumstances
  • Problem-solving ability, particularly when working under pressure
  • Accuracy and attention to detail
  • Experience working in the Transport and Delivery side of Logistics, with international freight forwarders and 3PL partners plus a good understanding of logistics and e-commerce

Apprentice – Group Social Admin

As a Group Social Admin you will:

  • Be the first point of contact for all internal support queries relating to THG group-wide Social Media tools (Hopper, Facebook Business Manager, Simply Measured, Falcon.io)
  • Administrate automated monthly reports for brands using Simply Measured and Facebook Business Manager (organic content)
  • Pulling data from multiple social media tools on request (organic content)
  • Assist with collating information for Group Social Media benchmarking project (organic content)
  • Collating examples of best performing content from tools and direct from the platforms for group reports (organic content)
  • Collating examples of best in class examples of social content from competitors, etc.
  • Collating Social Media news updates from tech news feeds

REQUIREMENTS

  • Highly organised – able to manage time effectively and prioritise requests
  • Data driven – keen to learn from the technical side of social media to assist in performance benchmarking
  • Social Media Savvy – aware of/regularly use Facebook, Instagram, Twitter, SnapChat, TikTok and keen to learn how these are used for business purposes and brand-building
  • Creative – able to recognise/take inspiration from great social content

The Hut Group Job Application Form/PDF

You can find out whether there is printable job application form available for The Hut Group from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.

How to apply for The Hut Group jobs;

https://www.thehutgroup.com/careers/

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