Vanquis Bank Job Application

Online Job Application Process

If you are thinking of applying for a job at this company, this article will provide you with the detailed information. You can find out about what is required for each position and the extent of the positions available. In order to complete Vanquis Bank job application, all you need to do is to read the article and follow the necessary steps.

Vanquis Bank is a subsidiary of the Provident Financial Group. Established in 2003 it offers credit cards under the VISA brand for UK residents with a limited or uneven credit history. It also offers a fixed rate bond service, launched in 2011.

Apply Online Vanquis Bank Jobs

The rest of the article includes the detailed information about Vanquis Bank hiring process. You can complete the online application process by followin the steps that are mentioned in the article.

New Accounts Associate

The role of New Accounts Associate involves welcoming and engaging our customers and assisting them with queries.

You will deal with a high volume of either inbound or outbound customer queries, providing memorable customer experiences throughout. You will be working to targets and deadlines and adhering to all relevant policies and procedures ensuring your customer is fully informed at all times through the use of excellent conversational skills to ensure the right outcome is achieved.

You will be required to work as part of a team to support the delivery of set departmental targets as well as your own individual targets.

With accessible, approachable managers and lots of training, you will quickly develop your skills and build your knowledge about our products, services and systems. Here at Vanquis we recognise every member of our customer contact teams are vital contributors to our success.

Customer Service Agent

The role of Customer Service Agent in our Customer Service department involves welcoming and engaging our card holders on a range of subjects, assisting with queries, and advising with factual information that could be beneficial to each customer situation.

You will deal with a high volume of customer queries, providing memorable customer experiences throughout. With accessible, approachable managers and lots of training, you will quickly develop your skills and build your knowledge about our products, services and systems.

You don’t necessarily need contact centre experience, if you’re a clear communicator and passionate about providing the best service possible then this could be the career for you.  All of our new Customer Service Agents receive full training when they join us, and enrol in an on-going training scheme thereafter, to ensure they are fully competent and ready to offer the best possible service to our customers.

What are we looking for?

  • Self-motivated individuals, able to make an immediate impact on our business by building rapport with customers and demonstrating excellent communication skills.
  • The ability to show genuine care and passion in surpassing customer expectations
  • People who pay strong attention to detail and have the ability to remain calm, positive and enthusiastic – even during busy periods.
  • The ability to demonstrate a flexible attitude to work and changing demands
  • Those who are driven by the achievement of personal and team goals and thrive in a target focused environment.

Additional Benefits:

  • 22 days paid holiday + bank holidays
  • Pension Scheme
  • Monthly Incentive Scheme
  • Share Save plan
  • Childcare Vouchers
  • Free fruit
  • Subsidised canteen and vending machines

Loans Collections Agent

As a Loans Collection Agent you will be working as part of our highly specialised Collections department, providing telephony support to customers who have missed their repayments with the aim of bringing their account up to date. This is called rehabilitation – we offer a range of options to help customers do this ensuring that we are finding the right solution for each customer.

All of our new Customer Account Agents receive full training when they join us and enrol in an on-going training scheme thereafter, to ensure they are fully competent and ready to offer the best service to our customers as possible.

What are we looking for?

  • Self-motivated individuals, able to make an immediate impact on our business by building rapport with customers and demonstrating excellent communication skills
  • GCSE (or equivalent) English and Maths Grade C and above
  • People who pay strong attention to detail and have the ability to remain calm, positive and enthusiastic – even during busy periods.
  • The ability to demonstrate a flexible attitude to work and changing demands
  • People who are driven by the achievement of personal and team goals and thrive in a target focused environment.

Additional Benefits:

  • 22 days paid holiday + bank holidays
  • Pension Scheme
  • Annual Bonus scheme
  • Yearly salary reviews
  • Share Save plan
  • Childcare Vouchers

Vanquis Bank Job Application Form/PDF

You can find out whether there is printable job application form available for Vanquis Bank from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.

How to apply for Vanquis Bank jobs;

https://recruitment.vanquis.co.uk/Vacancy.aspx

Leave a Reply

Your email address will not be published. Required fields are marked *