Virgin Media Job Application Process
If you are thinking of applying for a job at this company, this article will provide you with the detailed information. You can find out about what is required for each position and the extent of the positions available. In order to complete Virgin Media job application, all you need to do is to read the article and follow the necessary steps.
Virgin Media Limited is a British company which provides telephone, television and internet services in the United Kingdom. Its headquarters are in Hook, Hampshire. Since 2013, Virgin Media has been a subsidiary of Liberty Global plc, an international television and telecommunications company. The company was previously listed on the NASDAQ Stock Market and London Stock Exchange. Virgin Media is not a sister company of Virgin Mobile USA, which is owned by Sprint Corporation.
Apply Online Virgin Media Jobs
The rest of the article includes the detailed information about Virgin Media hiring process. You can complete the online application process by followin the steps that are mentioned in the article.
B2B Field Sales Executive
B2B Community Sales Executive, what does it mean? As part of our business sales team you will be selling products and services to prospective clients within defined territories and campaign areas. You will be out in the community knocking on a minimum of 40 business doors per day, day in, day out, come rain, sun or snow. Converting self-created leads and closing opportunities via field sales for an assigned region you will be expected to make at least 1 deal per day. As a B2B Community Sales Executive you are the face of the business, be it on the high street, a business park or an industrial area. This job is exactly what you make of it; the more you put in the more you get out. You will be encouraged to use your initiative and take leadership of your territory to help us grow our business and achieve your targets.
So, what do we need from you? This is unlike any other sales opportunity; we need someone really special that can come in and think differently, giving us the edge we need to outsmart the competition. Drive and ambition are important – most of all though you need to be hungry to succeed, comfortable working to defined sales targets and resilient. You will work as part of a wider team but most of the time you will be working independently so self motivation is key. Having a track record of smashing targets is important but the ability to build great relationships during your daily door to door activities is vital. Of course, we will set you up for success by providing in-depth training; making sure you can sell the features & benefits of our products and services once you step out the door.
As a Bereavement Specialist you’ll be handling sensitive calls from potential customers to inform us that the account holder has passed away or that they have been placed in sheltered accommodation. With this in mind sensitivity combined with excellent communication and listening skills are key. You’ll take full accountability of the customer’s journey following all actions through to completion in a timely and sensitive manner keeping them updated at every step along the way.
As a friendly, confident call centre advisor you already know the importance of giving customers the reassurance that we are listening and attending to their needs. This will be particularly key in this role as you will be handling potentially sensitive calls from customers who will need to know we have everything taken care of.
To be successful in this role you’ll provide a first class service, you’ll need excellent verbal communication skills as this role is for our customer and getting it right the first time is imperative. The ability to remain calm under pressure is one of the keys to success as is having the ability to juggle a varied workload. Confidence in navigating computer systems is also important as well as being comfortable working within a targeted environment. But what’s vital is that you have get-up-and-go, a love of team working and a real desire to create fantastic experiences for our customers putting them at the heart of everything you do.
Carrier Delivery Co-Ordinator
We currently have an exciting opportunity for someone to join our team in Peterborough as a Carrier Delivery Coordinator! In this role you’ll co-ordinate and manage the delivery of Business customer orders from the point of sale to successful installation, ensuring our customers receive a fantastic service throughout the delivery of their project.
You’ll identify risks and takes ownership for resolving issues that impact on the customer order, facilitating between departments to resolve problems and find solutions for the customer and the business. You’ll use your exceptional negotiating skills to ensure that key milestones are reached, building great relationships with our suppliers and taking escalation paths if necessary! In return, we can offer fantastic opportunities for progression and extensive training programs to enable you to really kick start your career with Virgin Media!
So what are we looking for?
* Excellent communication skills and the ability to influence others to get the right result for the customer
* Experience of working in a Business to Business telecoms environment would be advantageous.
* The ability to negotiate, and manage and control difficult situations
* Call Centre experience would be desirable
Customer Support Centre Representative
Here at Virgin Media we have an exciting new role available for an enthusiastic and experienced Customer Support Centre Representative! In this role you’ll provide highly skilled telephone based support to some of our biggest corporate customers. You’ll take ownership of each query, providing dazzling levels of service and ensuring our customers are at the heart of everything you do.
Based at our office in Birmingham, you’ll be joining a team of Customer Support Centre Representatives and will act as a single point of contact for our larger Business customers. You’ll provide support on a variety of queries, including complex billing scenarios, providing audits, tariff changes and re-rates where required.
So what are we looking for?
* Relevant experience in a customer service role is essential, preferably in a business to business environment.
* A strong billing background and understanding of finance would be beneficial, as would experience on a Telecoms environment.
* Strong written and communication skills are essential
* Flexibility and resilience to absorb the frequently changing demands of the role and provide a truly responsive service.
Virgin Media Job Application Form/PDF
You can find out whether there is printable job application form available for Virgin Media from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.
How to apply for Virgin Media jobs;