Ticketmaster Job Application

Ticketmaster Job ApplicationOnline Job Application Process

If you are thinking of applying for a job at this company, this article will provide you with the detailed information. You can find out about what is required for each position and the extent of the positions available. In order to complete Ticketmaster job application, all you need to do is to read the article and follow the necessary steps.


The website is the UK’s No.1 destination for live events in the UK. Across international markets, we attract 200 million unique visits per year, selling across various genres including music, sport, theatre & comedy, arts, family & attractions.

Clients are offered an unrivalled level of reach and distribution through our website, mobile apps, social presence and an international customer database of 85,000,000.

As a ticketing leader, we’re committed to investing and delivering innovative e-commerce, retail, CRM, venue and marketing solutions to our clients.

Ticketmaster was the official ticketing provider for the London 2012 Olympic and Paralympic Games, processing over 10.9 million tickets; an unprecedented achievement in the ticketing and events industry.

Apply Online Ticketmaster Jobs

The rest of the article includes the detailed information about Ticketmaster hiring process. You can complete the online application process by followin the steps that are mentioned in the article.

Lead UX Researcher

Job Summary:

Who are we?

We’re fans who help other fans everywhere enjoy the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape live event innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Who are you?

Smart, passionate and motivated. Resourceful, innovative, flexible, forward-thinking and a team player. At Ticketmaster, our people embrace these qualities, so if this sounds like you, please read on!

The role:

We are seeking a Lead UX Researcher with expertise in qualitative, generative and evaluative research to join our great design team in Hollywood.

The ideal candidate has 7+ years of experience in performing UX research for digital products, web-sites and apps, with a proven track record of delivering insights that have made meaningful impact to consumer-facing products.

This role requires the ability to lead research solutions for undefined problem spaces, with a wide variety of complexity and scope. This includes everything from performing traditional usability testing, surveys and customer interviews, to standing up new research methods that match our unique business needs. We intend to establish and advance both formative and evaluative research practices, so experience in advocacy, education and evangelism will be critical.

We are looking for a creative problem solver, someone keen to roll up their sleeves and discover solutions to unmet fan needs, contributing to experiences that are not only usable and reliable, but also evoke joy and excitement. The ideal candidate is driven by empathy and possesses a passion for understanding people.

If this describes you, please read on.


Consult with business and product leads to promote research-based decision-making; recommend appropriate research methods to answer critical questions
Lead and conduct research collaboratively with designers and product managers, from planning to participant sessions, from analysis through synthesis; build shared knowledge and understanding with team
Create and manage surveys and inform A/B testing, to gain quantifiable insights on user behavior, correlating findings with qualitative research to provide a deeper fan perspective
Analyze quantitative usage metrics and qualitative usability data to identify opportunities for improving the user experience; track and measure user behavior and the quality of the experience
Develop and refine fan personas by correlating usage metrics with ethnographic interviews to provide design and product teams greater insights into their end-users
Coordinate and conduct moderated usability tests – in person and remote – during various stages of the product maturity life-cycle (from rapid iterative prototype testing to full-scale benchmarking on apps in production)
Plan, develop and execute usability and desirability benchmarks and experience KPIs
Provide tools, support and oversight for designers and product teams to execute targeted research activities
Provide mentorship and support to research interns and designers
Continuously educate and evangelize research insights to stakeholders throughout the company; present findings, run workshops and embody the voice of the user
Transform research findings into creative artifacts that resonate with our internal audience (e.g. journey maps, infographics, presentation decks, video vignettes)


7+ years of professional user research experience
Bachelor’s degree in Psychology, Sociology, Human Computer Interaction, UX Design, Marketing or related fields
Expertise working with a variety of research tools and methodologies
Experience with Google Analytics or comparable analytics tracking tools
Quantitative research skills, with experience correlating quant and qual data
Excellent communication, collaboration and presentation skills
Familiarity with modern design tools (e.g. Sketch, InVision, Principle)
A portfolio or presentation of user research examples and case studies
E-Commerce experience is a plus
A love for attending live events
Why you should work with us.

Our biggest investment is in our people. We offer comprehensive health benefits and 401k matching, student loan assistance, plus career-boosting opportunities like tuition reimbursement and targeted development sessions to help all eligible employees thrive. At Ticketmaster, expect the fast-paced excitement of a startup with good work/life balance and rock-solid support from an industry leader with plenty of ticket perks on the side.

Ticketmaster Job Application Form/PDF

You can find out whether there is printable job application form available for Ticketmaster from the last section of the article. It is one of the essential steps to download the application form and fill it out with necessary information. After this step, you can finish the application process by visiting one of the branches of the company to submit your application or by submitting the application online.

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